Privacy Policy – Damar perfume

Why We Have This Privacy Policy

At Damar perfume, we respect and protect your personal information according to UK data protection laws. This privacy policy explains how we collect, use, and safeguard your data when you interact with us through our website, services, or marketing activities.

References to “we”, “us”, or “our” mean Damar perfume. References to “you” mean customers, website visitors, or anyone who interacts with us.

Controller of Your Personal Information

The controller of your personal data is DAMAR PERFUME (Reg No 13806753) in England and Wales. For all privacy queries, contact: admin@damar.my.

Information We Collect

We may collect the following data:

  • Personal contact details (name, address, phone, email).
  • Payment details and transaction history.
  • Login information, account details, and device/IP data.
  • Social media interactions and user-generated content.
  • Purchase history, preferences, and survey responses.
  • Limited sensitive information (health or demographics) if relevant to events or promotions.

We do not intentionally collect information about children under 18.

How We Collect Data

Your information is collected directly from:

  • Orders, accounts, and subscriptions.
  • Social media, surveys, promotions, and events.
  • Website cookies, analytics, and app usage.
  • Public sources and third-party providers (IT, delivery, fraud prevention).

Why We Use Your Data

We process your personal information for:

  • Delivering and tracking orders.
  • Managing accounts, events, and promotions.
  • Marketing and sending relevant offers (with your consent).
  • Customer service and complaint handling.
  • Legal compliance, fraud prevention, and business administration.
  • Improving our website, apps, and customer experience.

We will never sell your data.

Marketing Preferences

You may opt out of marketing emails or SMS anytime by:

  • Using the “unsubscribe” link.
  • Updating your account preferences.
  • Contacting us at admin@damar.my.

Service-related communications (e.g., order updates) will still be sent.

Data Security & Retention

Your personal information is kept secure and stored only as long as necessary for the purposes outlined here.

Sharing Your Data

We may share your information with:

  • Service providers (IT, delivery, payment, analytics).
  • Other companies within our group.
  • Legal or regulatory authorities when required.
  • Marketing and research partners.

We use Google Analytics for website performance insights.

International Transfers

If data is transferred outside the UK/EEA, we ensure compliance with data protection standards and secure safeguards.

Your Rights

You have the right to:

  • Access, correct, or delete your data.
  • Restrict or object to processing.
  • Withdraw consent for marketing.

To exercise your rights, contact us at admin@damar.my.

Updates to This Policy

We may update this privacy policy. The latest version will always be available on our website.